For independent opticians
An AI receptionist for your opticians website
Patients check your website when the shop is closed: am I entitled to a free eye test, do you fit contact lenses, how much are varifocals? A small chat assistant on your current website answers them and passes appointment requests to your team.
What patients ask it
Everyday questions your team answers again and again.
- ✓“Am I entitled to a free NHS eye test?”
- ✓“Do you do contact lens fittings?”
- ✓“How much are varifocals?”
- ✓“Do you do home visits?”
- ✓“Can I book an eye test on Saturday?”
Careful by design
It only says what you have approved.
- ✓Set up not to diagnose or comment on symptoms.
- ✓Sudden vision problems are told to go to A&E or call NHS 111.
- ✓Only states prices and services you have approved.
- ✓Says it is an AI assistant if asked; card numbers are removed automatically.
How it works
No new website, nothing for your team to learn.
We load your details
Services, prices, NHS arrangements, opening hours and how to book, written from your website and checked by you.
One line on your site
A small chat button appears in the corner of your current website.
Enquiries in your inbox
Every enquiry is emailed to you with a name, contact details and what they asked.
Done for you
We set it up, write and test its answers, and install it. First month of hosting and updates included, then £39 a month. Cancel anytime.
Do it yourself
Set it up in about 10 minutes: we read your website and draft its answers, you check them. 14-day free trial.
Questions
Will it handle eye emergencies?
It recognises urgent symptoms like sudden vision loss or flashes and floaters and tells the patient to go to A&E or call NHS 111 straight away. It is set up not to assess them.
Can it book eye tests?
By default it collects the patient's details and preferred times so your team can call back and book. A booking link can be added if you use online booking.
Does it work with our website?
Yes. It is one line of code and works on most website platforms and builders.